Cancellation and refunds

Last updated 29 October 2026.

Cancel any time

You can cancel your ObservatoryOS subscription at any time from the Billing page when signed in, or by emailing leon@cardiffgiant.ventures.

Access after cancelling

Your access continues until the end of the billing period you have already paid for. You will not be charged again.

Refunds

We do not give refunds for part periods. If you are charged in error, contact us and we will put it right. Nothing in this policy affects any rights you have under law that cannot be excluded.

Who we are

ObservatoryOS is operated by Cardiff Giant Ventures Limited, a company registered in England and Wales with company number 12322092. Registered office: Unit 12 Green Park, Coed Cae Lane Industrial Estate, Pontyclun, CF72 9GP.